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Posted: Sunday, March 12, 2017 3:29 AM

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. HighgateA?s portfolio of global properties represents an aggregate asset value exceeding 10B and generates over 2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industryA?s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.Full:TimeThe Systems Engineer supports, administers, maintains, configures, and implements system infrastructure hardware, software, and services for HighgateA?s large hosted and cloud mutli:tenant environments. This position requires extensive collaboration with 3rd party vendors with planned and emergency after:hours support.Support, administer, and implement hosted infrastructure components and associated software and services including: File and print servers, Application servers, Database servers, Storage Area Network, Virtualization platforms, Backup and recovery systems, Remote user access for VPN and Property Access, Local Area Network, Wide Area Network, and wireless hardware and circuitsSupport, administer, and configure cloud infrastructure components and associated software and services including: Microsoft ADFS, Microsoft Office 365, Microsoft Exchange Online, Microsoft SharePoint OnlineMonitor and maintain the remote monitoring and management system alerts and notifications, and respond accordingly through service ticketsPerform all system maintenance activities for all hosted infrastructure componentsImplement directory service security and group policy to support various infrastructure components Perform system back:up and recovery activitiesPerform system testing of technical solutions Build and maintain documentation of technical aspects of infrastructureAssess architecture and technical specifications for infrastructure solutions to meet functional needs and IT standardsCollaborate with 3rd party vendors to support and deliver infrastructure and technical solutions in hosted and cloud environments Perform other duties as requiredBachelorA?s degree or equivalent industry experienceA minimum of 6 yearsA? experience technology operational supportA minimum of 3 years of system engineering experienceA minimum of 3 yearsA? experience in network design and Active DirectoryA minimum of 2 yearsA? experience with VMware installationsA minimum of 2 yearsA? experience with Netapp SAN technologiesA minimum of 2 yearsA? experience building and deploying GPOs.A minimum of 2 yearsA? experience managing Office365 deployment and email.Experience with 3rd party vendor interaction in hosted environments and familiarity with outsourced tier 1 support modelsTechnical problem:solving skills necessary to troubleshoot and resolve system infrastructure issuesExcellent customer service skills to establish and maintain effective working relationships Outstanding communication skills including the ability to speak diplomatically and function as a team player Planning and organization skills necessary to prioritize and coordinate own workload within a multiple project settingAbility to operate in a high:energy, high:intensity and evolving environmentDemonstrate a strat

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• Location: North DFW

• Post ID: 48791502 northdfw
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