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Posted: Friday, March 3, 2017 7:25 AM

Job Description:/h3:
Cottonwood Residential is hiring for a community in Grand Prairie.
Job Title
Service Manager
Reports To
Community Manager
Employment Type
Forum at Grand Prairie
2650 Forum Drive
Grand Prairie, TX 75052
Job Summary
If music to your ears is the hum of a well:oiled machine, youll enjoy making that music in our service manager position. This key role is responsible for keeping our community humming along in the best possible condition while complying with safety standards. Youre the go:to person who oversees the proper and timely completion of all maintenance requests and repairs with the added diversity of overseeing and performing hands:on turnkey work and inspections to ensure units are rent:ready as needed. Your strategic thinking skills get a workout as the one in charge of preventative maintenance, the best way to prevent costly and time:consuming emergency and service repairs, as you keep your service department efficient and consistent with the communitys high standards. Youre also in charge of managing your departments budget, keeping expenses within budgeting guidelines and putting on your thrifty thinking cap to find cost:saving measure that dont compromise quality. Customer service and helping with the cleanliness and marketability of the community tops off your duties as a vital player in the communitys ability to renew and secure new leases.
Essential Duties and Responsibilities
Include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.
:Create and maintain ongoing superior customer service relationships with potential and current residents.
:Assist with recruiting, hiring and training of quality staff; recommend promotions and terminations when necessary.
:Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times.
:Participate in company training classes and meetings; ensure all service staff receives appropriate training as required.
:Responsible for the research and evaluation of all current and potential products used in the maintenance and upkeep of the property.
:Specifically, responsible for the scheduling of product review appointments in such a manner as to avoid drop:in sales calls.
:Responsible for the scheduling and direct supervision of all in:house and/or vendor work.
:Responsible for the inventory, ordering, and delivery of all necessary supplies and equipment for the service, custodial and grounds departments under the direction and with the approval of the Community Manager.
:Responsible for ensuring OSHA (Occupational Safety and Health Act) standards and company safety policies are complied with at all times.
:Organize, prioritize and ensure service requests and repairs are made correctly and in timely manner.
:Oversee turnkey operations; ensure vacant units are made rent:ready in a timely manner.
:Interprets company policies to workers and enforces safety regulations.
:Maintain a preventative maintenance program to minimize emergency and service repairs.
:Responsible to be available to work on an on:call basis.
:Analyzes and resolves work problems or assists workers in solving work problems. : Initiates or suggests plans to motivate workers to achieve work goals.
:Responsible for the supply and upkeep of all personal tools required by company and its affiliated companies for Service Technician.
:Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
:Responsible for maintaining the required property uniform and insuring a professional appearance and attitude for all service, custodial and grounds personnel at all times.
:Work with community manager to handle maintenance:related resident problems.
:Work wi


• Location: North DFW

• Post ID: 48602263 northdfw is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017