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Posted: Wednesday, May 10, 2017 6:14 PM

The IT Senior Solution Analyst leads and performs functional activities to maintain and enhance our JDA/Red Prairie Warehouse Management System instances, including configuration (configurator) and integration (integrator). The Senior Analyst will work with operations, developers and other stakeholders to develop requirements specifications and implement solutions including testing, and support go:live activities. Senior analysts are also expected to provide tier 2 and tier 3 incident assistance as necessary, including vendor management. Senior Analysts should also be able to lead small project delivery teams (2:3 people) relying on industry standard development methodologies and coordinating with assigned Project Management resources.Context: The JDA/Red Prairie team provides WMS services for Neovia operational customers and end:customers. Product and service delivery are divided into Functional and Technical delivery. The teams are matrixed based on regional center of delivery: US Dallas and India Bangalore. The functional team provides primary customer support, crafts function and design requirements, and performs configuration and integration tasks. The Development team is responsible for working with the functional team to code solutions that fulfils the requirements. There is some overlap of delivery responsibilities for configuration and integration, which are addressed collaboratively based on resource availability and expertise. Together the teams deliver consistently high quality solutions and operational support. Role and ResponsibilitiesAssist in the formulation of and definition of application scope and objectives and devise/modify procedures to solve business municate solution capabilities/possibilities and ability to assess business needs across integration complexity and architecture constraints.Estimate effort implementation activities and participates in project management planning.Develop business relationships with other departments to ensure successful implementation and support efforts.Monitor and report on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals and implementing corrective actions.Prepare, coordinate, and execute appropriate unit (functional), integration and volume tests to ensure successful implementation and support efforts.Facilitate user testing with business partners to validate scope and functionality.Ensure knowledge transfer to other team members and provide technical and user application documentation.Administer JDA/RedPrairie solutions on an ongoing basis.Support new or enhancement (major and minor) configuration based on business requirementsWork on incidents and problems to ensure continued customer satisfaction, including remediation plans and execution.Make required revisions to administrative or manual procedures.Follow established processes and procedures.Provide technical guidance to junior analystsEnsure the delivery of exceptional customer service and tangible outputs. Rely on industry standards, best practices, and qualitative and quantitative data to support and/or refine operations methodologies.Perform other responsibilities as assigned, including overnight and international travel.Ensure the delivery of exceptional customer service and tangible outputs. Rely on industry standards, best practices, and qualitative and quantitative data to support and/or refine operations methodologies. Perform other responsibilities as assigned, including overnight and international travel.Education and Experience:BachelorA?s degree in Engineering, Computer Science, or in related field or an equivalent combination of education, certification, and experience.At least 5 years of IT experience.At least 5 years of JDA/Red Prairie configuration experienceAt least 3 years of JDA/Red Prairie integration experienceAt least 3 years client:facing experience, working closely with business teams and customers.Proficient with standard development m

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• Location: North DFW

• Post ID: 52273868 northdfw
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