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Posted: Sunday, March 12, 2017 3:32 AM

XenatiX : a Metrocare Services company GENERAL DESCRIPTION:The Training and Documentation Specialist, is responsible for creating and delivering content and learning experiences for a variety of audiences using various delivery methods for XenatiX product training. He/she is an experienced training and documentation professional who leverages business resources to create the infrastructure while delivering training plans, programs, and/or individual courses that are linked to business goals for the development and facilitation of product training programs for clients and staff. Has responsibility and accountability for creating world:class training and supporting documentation. POSITION OBJECTIVES:Assist with client product adoption by providing appropriate and timely training events.Ensure customer satisfaction of training programs through delivery of training for product implementations and ongoing learning events.Support XenatiX training strategy and goals through training delivery that contributes to the overall success of product implementation.Design, create and maintain XenatiX product training standards. ESSENTIAL DUTIES and RESPONSIBILITIES:Apply current research and theory to the practice of instructional design and adult learning; apply fundamental research skills to learning and instructional design projects.Write instructional content that is concise, engaging, and appropriate for intended audience, purpose and delivery method; interactive with hands:on exercises.Produce learning resources in a variey of formats including print, graphics, audio, video, and other technolgies.Employ best:practice approaches in training external and internal clients on proprietary, web:based software.Facilitate small and large group training sessions via on:site ILT sessions and/or web:cast for implementation, refresher, and/or on:going training.With assigned clients, conduct training needs:analyses, set expectations about the training sessions, schedule courses, and deliver appropriate learning solutions.Maintain product knowledge expertise including new product rollouts, upgrades and enhancements.Test software prior to training sessions for quality assurance.Analyze post:training follow:up to determine applicability of course material or training approaches and in collaboration with subject matter experts, work to ensure courses are accurate, up:to:date, and provide appropriate level of detail and incorporate feedback from internal and external customers.Use authorizing tools for creation of training manual and other training collateral.Develop and execute project plans to ensure timely delivery of learning modules using sound instructional design; manage courseware development process through to completion. Minimum Qualifications and Competencies:BA/BS instructional design, education, communication, business or related concentration or equivalent.Some specialized training and experience in adult learning principles.3:5 years experience in software and/or technical curriculum development and training for classroom and synchronous web:based training delivery.Excellent classroom training skills, including the ability to train the use of technical tools to non:technical staff, develop good student rapport, and strong classroom management.Ability to understand technical content and communicate well with subject matter experts and clients alike.Experience with Electronic Health Records (EHR) preferred.Experience with delivery of training for blended learning programs (e.g. ILT, CBT, WBT, distance learning).Exceptional written and verbal communication skills, including the ability to make presentations, facilitate meetings, and conduct training.Ability to manage tight deadlines using effective project management, organization, and prioritizing skills.Good analytical skills.1 year experience using a learning management system or comparable system of training management preferred.Self:directed worker who takes direct responsibility for on:time


• Location: irving, North DFW

• Post ID: 48791454 northdfw is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017