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Posted: Friday, May 26, 2017 3:32 PM

This position is located in the Enterprise Security Shared Services (ESSS) organization in Irving, TX. ESSS is responsible for the processing and maintenance of DoD security clearance records for Northrop Grumman cleared personnel. This role works under the direction of the Industrial Security Analyst Team Lead to provide ongoing support to the personnel security clearances process.

Responsibilities include but are not limited to:
  • Support the following personnel security clearance transactions: initial requests, transfers, conversions, upgrades/downgrades, and periodic re-investigation. Utilize the relevant personnel security systems (JPAS, SCUS, ESIS, e-QIP) as required to support personnel security clearance transactions
  • Review relevant documents for completeness and accuracy. Collect, track, analyze, and report investigation status on a frequent basis
  • Utilize the Security Shared Service call center tools (case management system, IVR, knowledgebase, Agent Dashboard) to provide excellent customer service to internal and external customers
  • Respond to customer inquiries (email, phone calls, etc.), maintain applicant information and investigation history in multiple databases. Fingerprint applicants, and conduct other duties to support team initiatives

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• Location: North DFW

• Post ID: 50321923 northdfw is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017