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Posted: Tuesday, July 25, 2017 7:34 AM

Job Description:/h3:
Reality: You deliver the promise we all make to the customer.
Description of position:
The primary goal is to interface with Owner:Operators and Customer Service Coordinator. Manage freight and freight schedules by locating and enlisting suitable Owner:Operators for customers. Enter equipment and tracking information into logistics software. Assist in resolving problems with loads, Owner:Operators, and customers. Provide appropriate and timely information to Customer Service Coordinator. Handle Owner:Operators in dealing with unexpected situations such as a closed loading dock, overweight loads, and equipment failures. Protect company against per diem and storage charges. Rail bill empties and export loads. Communicate owner:operator issues to the Safety Department. Quote rates to prospects and customers. Integrate and promote Company Values into daily actions and interactions that include: ethics, leadership, mutual respect, trust, and purpose.
Typical work activities:
Dispatchers direct pickup and delivery of freight in the most efficient manner possible. The typical day will include heavy inbound and outbound phone calls to resolve customer and driver issues. Communicate changes to Customer Service Coordinator and/or customers. Enter up:to:date data into logistics software. Plan and coordinate with team members. Refer possible prospects to Terminal Manager and Sales.
The ability to hustle, learn, and think on your feet are essential. Customer service skills are a must. You should be capable of communicating (spoken and written the language) quickly and effectively. Computer skills are essential. Multi:tasking and organizational skills are a requirement. Attention to detail should be second nature. Being a team player is of utmost importance. A logical mind that enjoys solving problems and puzzles is needed. This position is not for the timid. One (1) or more years of experience in the
intermodal/transportation industry is preferred but not required.
PFS offers Employee Benefits including Medical, Dental, Vision beginning after 60 days of employment, 401k with a company match, Flexible Spending Account, Health Savings Account, Life and Accidental Death and Dismemberment Insurance, Vacation time and more....
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Company Description:/h3:
At PFS, Our Mission is to Provide Innovative Logistics Solutions that Inspire the Confidence of our Partners.
We offer services throughout several states with offices conveniently located in Dallas, TX, and Memphis, TN.
Our success is built on 5 Core Values that are embodied by all members of the PFS Team: Dedication, Integrity, Accountability, Leadership, and Flexibility.


• Location: grand prairie, North DFW

• Post ID: 60729833 northdfw is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017