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Posted: Wednesday, May 10, 2017 2:34 AM

Job Description:/h3:
Field Service:Intermediate

: Dispositions calls in customers help desk system and receives telephone calls and requests to install, maintain, repair and modify equipment.
: Coordinates consumables ordering and delivery via automated notifications and direct customer request.
: Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
: Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinate product solution.
: Tracks missing devices and coordinates locating devices to be returned to service, Conducts technical training with customers over phone.
: Responsible for consumables and parts inventory ordering and par levels.
: Responsible for spare printer/MFP inventory and hot:swap equipment.
: Will clean equipment and perform light repairs as required.
: Must have strong Microsoft Office skills with experience using advanced Excel features.
: Acts as local on:site representative to customers organization.
Company Description:/h3:
Designeers Midwest is a Technical and Professional Staffing firm focused in Engineering, IT and Professional roles, both contract and direct.


• Location: North DFW

• Post ID: 52200393 northdfw is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017