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Posted: Wednesday, May 10, 2017 2:34 AM

Job Description:/h3:
Field Service:Intermediate

Description:
: Dispositions calls in customers help desk system and receives telephone calls and requests to install, maintain, repair and modify equipment.
: Coordinates consumables ordering and delivery via automated notifications and direct customer request.
: Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
: Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinate product solution.
: Tracks missing devices and coordinates locating devices to be returned to service, Conducts technical training with customers over phone.
: Responsible for consumables and parts inventory ordering and par levels.
: Responsible for spare printer/MFP inventory and hot:swap equipment.
: Will clean equipment and perform light repairs as required.
: Must have strong Microsoft Office skills with experience using advanced Excel features.
: Acts as local on:site representative to customers organization.
Company Description:/h3:
Designeers Midwest is a Technical and Professional Staffing firm focused in Engineering, IT and Professional roles, both contract and direct.

Source: https://www.tiptopjob.com/jobs/66918142_job.asp?source=backpage


• Location: North DFW

• Post ID: 52200393 northdfw
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