search
backpage.com > North DFW jobs > North DFW customer service

Posted: Thursday, June 22, 2017 7:10 AM

Securus Technologies is a leading provider of telephone and software systems to the corrections industry. Our broad suite of products includes inmate communications services, investigative technologies, corrections/law enforcement/emergency information technology services, interactive voice response systems, and active global positioning systems (GPS) based offender monitoring devices. In the past two years we have invested 175 million in new technologies, products and patents and we are still growing and expanding.Securus and its subsidiary companies employ more than 1,000 associates who serve more than 2,600 correctional facilities and law enforcement agencies in 45 states and over 850,000 inmates nationwide. We are known in the industry for reputation, stability, services, growth, and state of the art technology.Over 25 yearsA? experience vested the corrections industrySecurusA? financial successes have led to consistent quarterly bonus payments in the last 5 years.10 new acquisitions within the last 3 years to expand into other public safety verticals.We have been awarded over 120 patents and 60 more pending. This is 75 of all the patents in the industry.Our In:house customer service and technical services teams operate 24/7/365Ethically ran business, proven with our SAS 70 Reporting and Sarbanes Oxley complianceSolid benefit programs including healthcare, 401(k), tuition reimbursement and training.Position is responsible for directly supervising sales professionals within the Law enforcement, Corrections markets. In addition to growing profitability of the assigned region, responsibilities include working with facilities to improve the efficiency of product functionality and helping to increase company revenue while managing company expense. The incumbent is expected to exhibit and utilize the leadership skills and characteristics to meet or exceed revenue, client satisfaction and market expansion objectives. In addition the position is responsible for managing the recruiting, hiring and onboarding of exceptional people, and executing corporate strategies as established by the CorporationPrincipal Accountabilities or Duties FinancialMeet or exceed assigned objectives in revenue and new acquisition Meet or exceed your assigned objectives for customer contact, Executive Briefings and Customer Face TimeManage expense budgets to meet targets and leverage investment in the regionPeopleRecruit, hire, onboard and develop a team of highly skilled, highly driven professionals.Leverage corporate education and training to ensure competency and knowledge of the ST product setDesign, develop and implement performance plans and objectives for you territories that will drive the correct behavior and enable you team to exceed objectivesCoach, mentor and motivate individuals to function together as a team extremely capable of executing solutions:based selling through the ST sell cycleCustomersEstablish, develop and maintain close working relationships with your top 25 customersMeet or exceed a customer satisfaction rating of 4.0 or higherSystems and ProcessEnsure that the SFA is updated and up to the minute current with the required data pointsExecute a pipeline management process that ensures quota attainment Leverage the RFP process and team to produce high quality, highly impactful RFP responses that exceed customer expectations.Strategic InitiativesImplement and execute Corporate strategic initiatives as directedImplement and execute Territory Initiatives designed to drive revenue, increase customer retention and increase customer satisfactionImplement and execute Territory Initiatives designed to drive awareness and education/knowledge of our solutions and addition the position is accountable for:Providing unquestionable professional and ethical representation to all industry contacts and in all environments. (Trade shows, conferences, associations and in general day to day conduct.)Must embrace and exhibit all of the CompanyA?s Cultural At

Source: https://www.tiptopjob.com/jobs/68805293_job.asp?source=backpage


• Location: North DFW

• Post ID: 57047958 northdfw
northdfw.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017 backpage.com