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Posted: Wednesday, May 3, 2017 11:01 AM

Job Description:/h3:
Primary Responsibilities:
Project Management: Responsible for providing Senior Program Manager and/or senior management with updated implementation plans, which may include project schedules, project plans, benchmark metrics, communications documents, follow:up memos, etc.
Configuration: Configure applications based on implementation plans. (This does not require knowledge of any development language)
Documentation: Responsible for utilizing (and creating)
documents/deliverables necessary for providing exceptional services and ensuring communication of the project plan to impacted parties and senior management. Responsible for documenting Standard Operating Procedure (SOP) instructions for ongoing and new business functions. Assist team in updating all implementation deliverables as required with new functionality rollouts. Create new deliverables/best practices for implementation services to enhance implementation engagements. Must be able to create new deliverables or follow standards of deliverables already in place.
Consulting: Be able to lead Current State and Future State assessments around functionality and/or processes. This will include white boarding, utilizing MS Visio and determining business improvement areas.
Presentation Skills: Provide on:line and in:person meetings and conference calls to present new functionality, perform training, and collaborate with teams and customers about concerns.
Teamwork: Work closely with internal project teams to ensure appropriate follow:up of identifying project needs and follow:up activities.
VIP: Ability to lead the VIP process including the execution and coordination of all VIP deals while partnering with a Builder Relations Manager. Will be able to identify and communicate a specialized project plan to all affected departments. Work on customer site with excellent presentation and communication skills. Understands and is able to handle influential clientele while providing concierge: level service.
Performs other duties as assigned.
Contributes to and participates in a positive and constructive culture.
Reports to the Senior Program Manager.
Qualifications:
College degree; prior experience may be considered in lieu of a completed degree.
Previous professional services experience a plus
2+ years related experience and/or training
Self:starter, initiator, strong organizational, presentation, interpersonal and consultative skills a must.
Good group and executive level facilitation skills
Adept at utilizing software tools to enable efficient team work and communication
Excellent verbal and written communication skills.

Skills:
Desire to strongly lead clients ensure customer satisfaction through follow:up, client responsiveness, and thorough communication.
Responsible for managing client expectations.
Ability to manage multiple clients and projects/tasks simultaneously.
Ability to command a group of individuals in a room quickly and be assertive in a public environment.
Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, operations and within the Professional Services Group).
Ability to work in an entrepreneurial environment in a team and individually.
Strong focus on team environment.
Troubleshooting; responsibility for detecting potential issues and implementing solutions when issues threaten to delay the timeline or impact budget or business operations.
Self:motivated with high degree of integrity, honesty and ethics.

Company Description:/h3:
HomePro is an employee:focused, team:oriented home technology company dedicated to bringing the best in todays technology to your home and office. From automation to home theater to security systems, we have the expertise, professional staff, and products to make your dream home a reality. At HomePro, we enhance the p

Source: https://www.tiptopjob.com/jobs/66702262_job.asp?source=backpage


• Location: carrollton, North DFW

• Post ID: 51490618 northdfw
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