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Posted: Wednesday, May 10, 2017 7:32 PM

TRISTAR is currently seeking a Manager of IT Infrastructure to join our IT Department. This individual will be responsible for managing all data center, networking, and telecommunications operations including all assets, staff, vendor relationships, strategic initiatives, and SLAs. In addition, the Manager of IT Infrastructure will play a leadership role in defining and executing data center strategies to support the companyA?s future growth.The manager will oversee all phases of infrastructure support from initial solution design to procurement, setup, deployment, and ongoing support. The manager will partner with others to design solutions meeting the companyA?s needs and ensuring those solutions meet operational and architectural standards. The infrastructure team will be responsible for providing all phases of operational support through the infrastructure technology stack (hardware, servers, operating systems, network, and databases) to facilitate application uptime and availability. As the infrastructure leader, the manager will ensure the team maintains proper documentation, stays current on technologies, and maintains a service:oriented approach. This position will report directly to the CIO. The expectation is that this individual will play a senior leadership role both within the IT team and across the company. The successful candidate must be a resourceful, results:oriented leader as well as a strategic thinker able to turn ideas into action. Leadership responsibilities will include helping the organization to scale its business, exploit fast moving industry trends, and deliver innovation to our customers.ESSENTIAL DUTIES AND RESPONSIBILITIES:Lead the IT infrastructure group, operations, and strategic initiatives.Develop an IT infrastructure strategy and action plan to support future growth as well as ensure reliability, scalability, performance, and security.Conduct research and make recommendations on products, services, protocols, and standards in support of IT infrastructure.Set direction and priorities for upgrade projects, improvements, and other conversions.Manage all data center operations, networking, telecommunications, and help desk.Define and own SLAs and monitoring for all IT infrastructure including servers, databases, network, storage, telephony, desktops/laptops, and mobile devices.Establish performance monitoring and metrics:driven processes to ensure quality of delivery and uptime of IT infrastructure.Negotiate with vendors, outsourcers, and contractors to secure and manage infrastructure:related products and services.Develop disaster recovery plans and conduct testing to detect faults, minimize malfunctions, and ensure backup systems are effective.Practice IT asset management including maintenance of component inventory and related documentation.Ensure information systems and data are secure while maintaining functionality.Promote a culture of strong communication, accountability, service:oriented delivery, rewards, employee engagement, and staff development.SKILLS AND EXPERIENCE5+ years in a senior IT infrastructure leadership role.10 years IT leadership experience.Ability to lead and develop technical talent and provide performance management and coaching/mentoring.Ability to evaluate and leverage technology, industry, and competitive knowledge the most current and appropriate ideas in a forward:looking manner to support the business and to anticipate new opportunities.Ability to leverage technology, people, and processes to analyze and solve business problems in a cost:effective manner.Deliver results in a fast:paced, deadline:driven environment that requires ability to handle multiple priorities simultaneously.Must be a self:starter and able to work independently.Detail:oriented, well organized, and able to assume responsibility for specific project deliverables with limited supervision.Strong experience in vendor management to ensure quality delivery of all contracted and/or outsourced serv


• Location: North DFW

• Post ID: 52267058 northdfw is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017