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Posted: Wednesday, April 12, 2017 2:49 AM

POSITION SUMMARY:The Computer Operator will be responsible for monitoring all production systems to include detecting and reporting errors which may occur, as well as the resolution of related problems. The position will report to the Computer Operations / Helpdesk SupervisorESSENTIAL FUNCTIONS:The individual occupying this position must be able to perform essential job functions set forth below with or without reasonable accommodation.Primary Duties and Responsibilities:This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties and is not intended to be all:inclusive.Ensure all production schedules are metAssist in daily operation of computer systemsCarry out all routine daily tasksManage the media required for daily backupsReport hardware / software issue to appropriate persons as documented in escalation documentationAssist in problem resolution as documented / requiredProvide first level telephone assistanceMaintenance of Computer environmental systemsAll other duties as needed or required Job Requirements: Ability to understand and clearly communicate technical informationExcellent communication and documentation skillsMaintain current skills consistent with industry/company standardsAbility to multi:task, time:manage, and work in a structured environmentDemonstrates and exhibits ANA Corporate values by supporting a team environmentFlexibility in scheduling 24/7 365 days a year MINIMUM QUALIFICATIONS AND SKILLS:Two year technical college degree or comparable experience requiredTwo years experience in a Data CenterAbility to work independently as well as with a teamCustomer service oriented in dealing with usersExcellent Communication and interpersonal skills with good telephone etiquetteAbility to follow policies / procedures and seek guidance from technical leader when appropriateGood analytical aptitude and problem solving skillsGeneral understanding of current network terminology and fundamentalsGeneral knowledge of other software programsPrior record of dependability


• Location: North DFW

• Post ID: 49418998 northdfw is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017