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Posted: Wednesday, March 1, 2017 11:06 PM

Job Description:/h3:
Great opportunity with growing company moving to the area. Position will be based out of Mesquite temporarily until company moves to Grand Prairie.

Description:
Duties would include, but not limited to, answering phone calls, greeting customers, providing customer service related to billing and service requests. Creates new and maintains current customer accounts by recording and updating necessary information in company database (Acculynx). Also, appropriately files paperwork when necessary.

Qualifications:
:Filing, heavy phone, data:entry, good organizational skills, oral and written
:communication skills
:Able to communicate effectively with internal and external customers by phone, email,and in:writing.
:Must be able to problem solve, multi:task, and prioritize responsibilities.
:Must be have patience, organized and able to work in a fast paced environment.
:Experience in: Outlook, Word and Excel
:Be a team player and contribute to the success, company goals, and achievements of the department.
:Adapt well to change
:Ability to work independently
:Ability to work with scheduled deadlines
:Responsible for incoming and outgoing telephone calls to and from customers.
:Maintain consistent contact with customer on a daily basis.
:Daily follow up with Customer Service Manager.
:Participate in team meetings on a weekly, and monthly basis.
:Other duties as assigned.
:Positive attitude
:Ability to work with scheduled deadlines
Responsibilities:
:Responsible for incoming and outgoing telephone calls to and from customers.
:Updating, modifying, and tracking the database accordingly.
:Maintain consistent contact with customer on a daily basis.
:Good communication skills with customers.
:Daily follow up with Customer Service Manager.
:Maintain pipeline and follow up of customer inquiries.
:Participate in team meetings on a weekly, and monthly basis.
:Keeping data up to date on a daily basis.
:Other duties as assigned.
Roofing/Construction knowledge is a must.
Monday:Friday 8:30 am to 5:30 pm Overtime is required during peak seasons.
Bilingual is preferred in reading, writing and speaking.

Source: http://www.tiptopjob.com/jobs/64275248_job.asp?source=backpage


• Location: grand prairie, North DFW

• Post ID: 48576637 northdfw
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